Privacy Policy

Specialoffers respects the privacy of visitors and customers. This Policy describes our approach to collection, use, disclosure, and retention of personal information in accordance with the Privacy Act 2020 (NZ) and related guidance. We aim to handle information carefully and transparently, and to provide choices that are practical for day‑to‑day use of our website and stationery services.

Information we collect

We may collect contact details (such as name, phone number, and email address), order references, delivery preferences, and communication history when you engage with our team or browse our website. Technical information can include device identifiers, browser type, pages viewed, session duration, and approximate location inferred from your IP address. If you subscribe to updates, we store your email and preferences for messages about stationery products and regional deals.

How we use information

We use personal information to respond to enquiries, process requested actions, provide recommendations on writing supplies, and improve site performance. Operational uses include troubleshooting, analytics, and security monitoring. With your permission, we may send updates about pens, notebooks, paper packs, and related offers tailored to New Zealand audiences. You can opt out of marketing messages by following instructions within each message or by contacting us.

Disclosure

We may share information with service providers that support our website, customer communications, payment processing, shipping, and analytics. These providers are expected to handle information securely and use it only for the contracted services. If required by law or in response to valid legal processes, we may disclose information to authorities or third parties. In the event of business restructuring, information may be reviewed under confidentiality obligations.

Data retention and security

We retain personal information for as long as it is reasonably required for the purposes described above, or as needed to meet legal, accounting, or reporting obligations. Measures such as access controls, encryption in transit where appropriate, and staff awareness aim to reduce the risk of unauthorised access or misuse. While we apply safeguards, *** method of transmission or storage is entirely risk‑free, and we encourage you to use strong, unique credentials for relevant services.

Your choices

You may request access to the personal information we hold about you and ask for corrections where details are inaccurate or incomplete. If you wish to withdraw consent for specific communications, you can use unsubscribe links or contact us directly. Browser settings and device controls allow you to manage cookies and similar technologies. Disabling certain tools may affect site features, but core content about stationery ranges remains available.

International considerations

Our service providers may operate in or process information from locations outside New Zealand. Where information is transferred, we take steps designed to ensure a level of protection consistent with this Policy, including contractual safeguards. Transfers are limited to what is reasonably necessary to operate the website, deliver communications, and support customer requests.

Updates to this Policy

We may update this Policy to reflect changes in our practices, technologies, or legal requirements. Material changes will be signposted on this page with a revised date. Continued use of our website after changes indicates that you have considered the updated terms.

Contact

If you have questions about privacy or would like to exercise your rights, please contact Specialoffers at Specialoffers@gmail.com or phone + (64) 27 524-68-19. Postal address: 56 Willis Street, Te Aro, Wellington 6011, New Zealand.